The South African BPO & Contact Centre Industry Awards 2017

The Awards is an event that is firmly established as the primary means to identify talent, top performance and best practice within the Contact Centre arena in South Africa at both individual and team level. It brings the Industry together to publicly celebrate success while reinforcing the value and contribution of the Contact Centre Industry to South Africa`s economy. This red carpet event honours the Award winners with a program for guests which includes world-class dining and stunning entertainment in the elegant venue of the Ball Room in Montecasino, Johannesburg.

Branding 107: finding your community

ZaiLab held their second meetup and got to talk to some extraordinary people. Here’s what they had to say:

2017 Awards Finalists Announced

The finalists for the 2017 BPO & Contact Centre Industry Awards have been announced. Find out who are the top players in the industry and who is inline for the industry’s highest accolades…

Find out who they are…

Call for Entries – African Centurion Contact Centre Challenge

Can your team walk 100 miles in 24 hours on Robben Island? Does your contact centre have camaraderie and adventurous nature? If yes, this is for you and your team.

Disruptive innovation

Prepare your business for home-based agents working in South African BPO

Awards Sponsors

Important Dates

Announcement of Finalists: 8th of July
Face to face interviews: July
Gala Awards Dinner: 26th of August


Get your logo in front of the several hundred professionals at the event Awards Ceremony and Gala Dinner.

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Book a Table

Rub shoulders with the crème de la crème of the profession at the party and networking event of the year.

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For any questions regarding Sponsorship Opportunities please call Sharon Haigh on +27 (0)82 551 5915 or drop us a message at