The Awards is an event that is firmly established as the primary means to identify talent, top performance and best practice within the Contact Centre arena in South Africa at both individual and team level. It brings the Industry together to publicly celebrate success while reinforcing the value and contribution of the Contact Centre Industry to South Africa`s economy. This red carpet event honours the Award winners with a program for guests which includes world-class dining and stunning entertainment in the elegant venue of the Ball Room in Montecasino, Johannesburg.
ZaiLab once again hosted their monthly evenings of rewarding conversation, networking, and information sharing around rethinking the way you do marketing and your organisational culture with out of the box thinking. In this session, we had amazing feedback on organisational culture and how it influences recruitment, talent management and people relations in your contact centres.
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