The CCMG Awards is an event that is firmly established as the primary means to identify talent, top performance and best practice within the Contact Centre arena in South Africa at both individual and team level. It brings the Industry together to publicly celebrate success while reinforcing the value and contribution of the Contact Centre Industry to South Africa's economy. This red carpet event honours the Award winners with a program for guests which includes world-class dining and stunning entertainment.
So whether you embrace the force or the dark side your presence is requested to attend the launch of the annual Contact Centre Awards. During these sessions we will share the rules and regulations with an outline of all the categories. Definitions will also be available so that you have a better understanding of which categories you need to enter. This will also be a great opportunity for you to ask questions and identify on behalf of your staff where best they would fit.
Join us on the following dates as we explore this new chapter together in each of these Galaxies:
Building on the success of the last six years, we aim to, once again, recognize excellence in our industry by rewarding individuals and organisations that have pushed boundaries, achieved immense growth and inspired others. Just like Yoda told Luke at the start of their relationship “You must unlearn what you have learned.” And that is exactly what these extraordinary individuals and organisations have accomplished. The 2018 Industry Awards will surpass expectation and is sure to attract the industry leaders and evoke pride for our industry both locally and internationally.
We are looking for an chosen few who will help us form our council and strive to find the future Jedi Masters of our industry.
The contact centre industry awards have long been viewed as the pinnacle event of the year where the best of the best are recognised and celebrated. This year we are planning on pulling out all the stops and have started to work with the relevant stakeholders to review the categories, the submission and judging process and will be investigating how to leverage technology to innovate and enable a robust and valuable industry award process.
Core to the success of this initiative is a panel of enthusiastic, competent and passionate judges who are able to provide insight and create value in both the content of the online categories and assist with the interviews to find the winners.
Announcement of Finalists
Face to face interviews
Gala Awards Dinner