The 2017 BPO & Contact Centre Industry Awards Winners

Corporate Awards Categories

BEST TECHNOLOGY INNOVATION

Digital Solutions Group

Sponsored by:

Sponsor's Website

BEST EXTERNAL SUPPORT SERVICES - RECRUITMENT

Callforce

Sponsored by:

Sponsor's Website

BEST USE OF SOCIAL MEDIA IN A CONTACT CENTRE

Digital Solutions Group

Sponsored by:

Sponsor's Website

BEST DOMESTIC CAPTIVE CONTACT CENTRE

WesBank Customer Service Centre

Sponsored by:

Sponsor's Website

BEST OUTSOURCE CONTACT CENTRE MEDIUM (51-249)

Merchants Builders

Sponsored by:

BEST OUTSOURCE CONTACT CENTRE LARGE (250-999)

Digioutsource

Sponsored by:

BEST SHARED SERVICES CENTRE

Webhelp People Services

Sponsored by:

Sponsor's Website

Individual Award Categories

BEST ANALYST

Sponsored By Genii Analytics

Zaheer Mullajee
Webhelp SA

Sponsor's Website

BEST CONTACT CENTRE TRAINER PROFESSIONAL

Sponsored By SAP

Magdalene Chetty
Talksure

Sponsor's Website

BEST COLLECTIONS PROFESSIONAL

Heidi Erens
FNB Homeloans Collections

BEST CONTACT CENTRE CUSTOMER SERVICE PROFESSIONAL

Sponsored By Ask Africa

Bronwyn Fick
Webhelp SA

Sponsor's Website

BEST CONTACT CENTRE OPERATIONAL MANAGER

Sponsored By Callforce

Ranen Singh
CCI SA

Sponsor's Website

BEST CONTACT CENTRE SALES PROFESSIONAL

Sponsored by Energy At Work

Mthuthuzeli Jerry Myoli
O' Keeffe & Swartz

Sponsor's Website

BEST CONTACT CENTRE SUPERVISOR

Sponsored By Plantronics

Christina Unathi Mayeki
Capfin

Sponsor's Website

BEST CONTACT CENTRE SUPPORT PROFESSIONAL - WORKFORCE PLANNING

Sponsored By Genesys

Iemeraan Duncan
Webhelp SA

BEST SALES MANAGER

Sponsored By Callforce

Tarquin Ackerman
CCI SA

Sponsor's Website

BEST QUALITY AUDITOR

Sponsored By Plantronics

Nomthandazo Mlambo
Call Insight

Sponsor's Website

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