2018 Awards Launch

The CCMG and BPeSA invite you to embrace our own Galactic Awards where a new set of Jedi’s will be welcomed into the council of exceptional performers.

So whether you embrace the force or the dark side your presence is requested to attend the launch of the annual Contact Centre Awards. During these sessions we will share the rules and regulations with an outline of all the categories. Definitions will also be available so that you have a better understanding of which categories you need to enter. This will also be a great opportunity for you to ask questions and identify on behalf of your staff where best they would fit.

Join us on the following dates as we explore this new chapter together in each of these Galaxies:

26 March 2018
SAP Business Park, 1 Woodmead Drive, Woodmead, 2191
27 March 2018
CCI South Africa, 3 The High Street, Umhlanga, 4319
28 March 2018
SAP South Africa 4 Waterford Place, Century City, 7441

Introducing the 2018 Industry Awards

Prestigious Partnerships

Building on the success of the last six years, we aim to, once again, recognize excellence in our industry by rewarding individuals and organisations that have pushed boundaries, achieved immense growth and inspired others. Just like Yoda told Luke at the start of their relationship “You must unlearn what you have learned.” And that is exactly what these extraordinary individuals and organisations have accomplished. The 2018 Industry Awards will surpass expectation and is sure to attract the industry leaders and evoke pride for our industry both locally and internationally.

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The Force awakens: Nomination of Judges

We are looking for an chosen few who will help us form our council and strive to find the future Jedi Masters of our industry.

The contact centre industry awards have long been viewed as the pinnacle event of the year where the best of the best are recognised and celebrated. This year we are planning on pulling out all the stops and have started to work with the relevant stakeholders to review the categories, the submission and judging process and will be investigating how to leverage technology to innovate and enable a robust and valuable industry award process.

Core to the success of this initiative is a panel of enthusiastic, competent and passionate judges who are able to provide insight and create value in both the content of the online categories and assist with the interviews to find the winners.  

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Branding 109: Finding your community

ZaiLab once again hosted their monthly evenings of rewarding conversation, networking, and information sharing around rethinking the way you do marketing and your organisational culture with out of the box thinking. In this session, we had amazing feedback on organisational culture and how it influences recruitment, talent management and people relations in your contact centres.

To find out more about these thought provoking knowledge sessions, join our community today.

2017 Awards Finalists Announced

The finalists for the 2017 BPO & Contact Centre Industry Awards have been announced. Find out who are the top players in the industry and who is inline for the industry’s highest accolades…

Find out who they are…

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For any questions regarding Sponsorship Opportunities please call Sharon Haigh on +27 (0)82 551 5915 or drop us a message at sharon.haigh@ccmg.org.za.