Roz Broome

Call Centre/BPO Strategic Consultant, Roz Broome Consulting
Roz identifies and designs business transformation initiatives within the Contact Centre arena. Her past experience enables her to assist Contact Centres in optimizing performance and this can vary from operational efficiencies through to clarifying, designing or implementing the organizational strategy.

Read more

Mushfiq Hopkins

Head of Business Development, Zailab
Passionate andenthusiastic, is what sums up this dynamicindividual. Mushfiq continues to add tangible value toour ever growing industry, particularly fostering the leadership development amongst the next generation.

Read more

Evan Jones

Chief Information Officer & BPO Portfolio Executive, Harambee Youth Employment Accelerator
Evan joined Harambee from Webhelp, a French/UK-based global BPO operator, where he served as COO to rapidly scale Webhelp’s South African operations to nearly 2000 staff in sites across Cape Town, Durban and Johannesburg.

Read more

Makwena Audrey Modimola

CEO, The Contact Centre School
Makwena Audrey Modimola has a unique and diverse skills set that combines Recruitment and Selection, Learning and Development, Contact Centre Operations Management, Business Development and Entrepreneurship.

Read more

Divinia Fernandes Esch

Owner, Savant People Development
Divinia commenced her career in the contact centre industry 13 years ago, as an outbound sales consultant for a market-leading South African outsourced call centre.

Read more

For any questions regarding Sponsorship Opportunities please call Sharon Haigh on +27 (0)82 551 5915 or drop us a message at sharon.haigh@ccmg.org.za.