Why Enter the 2017 Awards?


By entering the 2017 BPO and Contact Centre Industry Awards you can measure the strength of you entry against others in your category. Shortlisted and winning entries are promoted to all CCMG members, offering fantastic coverage. By participating you can demonstrate to your peers, your current and future customers, employees and competitors that you are a frontrunner.

Our judges are some of the country’s most influential Contact Centre experts. Even if you don’t win, this is great way to make them aware of your work.

Entering the Awards is free, but it is priceless to see how you compare to the very best of the Industry in South Africa.


It’s always great to see the impact that gaining national recognition through Awards nomination or winning has on personal and team performance. Many Award winners and even finalists are transformed by a new level of professional confidence and their careers accelerate due to this great achievement.

If you are a business, you will find that winning a corporate award will boost the pride and motivation of existing employees and that it will be easier to attract top quality people wanting to work for a high profile business.


What better way to make yourself or your business stand out than being an award winner in South Africa`s most prestigious, industry-wide Awards programme?

Don`t forget, that the Awards always create a buzz: people talk about it among themselves, in the press and on social media. The recognition carries far and wide and can put you or your team in the spotlight instantly. Use #CCMGAWARDS2017 to promote your nomination on Twitter.


Life is challenging in the industry right now as Contact Centre staff are under pressure and it can be hard to motivate your team of professionals – so let the Awards do that for you!

Boost team spirit by celebrating success together at the Award Ceremony and Dinner on 26 August 2017 at Montecasino. The Awards are a focal point which draws together those who are most interested in the Contact Centre Industry, providing an opportunity to meet, greet and network with people from other successful businesses.


Winning a 2017 BPO and Contact Centre Industry Award is a newsworthy event and a catalyst for publicity and new business. Earn the right to use the official CCMG AWARDS winner logo and advertise your success to your clients and business partners via email, social media or newsletters. Being selected as a winner or finalist is a great achievement and a real opportunity to generate positive publicity for your business.

Furthermore, the Awards ceremony will expose you to over 250 leaders and influencers from a truly diverse mix of companies. During the ceremony there will be plenty of time to network in the allocated breaks and to share ideas with colleagues and new friends.

For any questions regarding Sponsorship Opportunities please call Sharon Haigh on +27 (0)82 551 5915 or drop us a message at sharon.haigh@ccmg.org.za.