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Congratulations to our 2021 Winners & Finalists

BEST INBOUND CONTACT CENTRE AGENT

WINNER: Glenise Mouton

Merchants SA

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Siphesihle Rodolo

Clientele Life

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Chantelle Chetty

Clientele Life

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Brenda Nkuna

Webhelp

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Infobip

BEST OUTBOUND CONTACT CENTRE AGENT

WINNER: Linda Hass

Boomerang SA

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Majdah Hendricks

Merchants SA iiNet

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Nelissa Nyewe

Webhelp

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1Stream

BEST TEAM LEADER

WINNER: Shoneez Crowder

Sage South Africa (Pty) Ltd

Ashni Raman

Merchants SA

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Kirwan Lamb

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Tau Makoni

Merchants SA

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Callbi

BEST TRAINER

WINNER: Paul Morgan

CCI Africa

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Sonja Bothma

Merchants SA

Dawood Petersen

Sigma Connected SA

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Webhelp

BEST CONTACT CENTRE MANAGER

WINNER: Sihle Somana

Merchants SA, Makro National Customer Interaction Centre

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Faldelah Dawray

Webhelp

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Marilyn Pillay

CCI Africa

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Digital Tribe

BEST CONTACT CENTRE

WINNER: Merchants SA – Vodacom Enterprise Business

Ec3

Webhelp

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