Author: Admin

BPESA recently issued a public notice to their stakeholders advising that they have decided to only collaborate with the CCMG as the Professional Body and have made the decision to withdraw from the 2018 Contact Centre Awards as a co-host. Although we respect the decision it is obviously not ideal however given the fantastic response to the launch of the awards and the sheer number of entries we have decided to continue with the 2018 industry awards and look forward to recognising and celebrating the best of the best that our industry has to offer.

A  – Authentically Articulate
W – Well
A – Accumulated
R – Results
D – Deserved

Entering these awards I encourage all contestants to follow my above mentioned self-made meaning of the word Award , all of us in our individual capacity have achieved differently in different areas of expertise however in these awards it’s all about how well one can Authentically Articulate what they have achieved and what that meant to them personally.

As you all frantically put pen to paper and work on your submissions, it reminds me of  a time 14 years ago when I too submitted my entry.  I learnt so much as I went through the process, and I know you will too.