The Cat in the Hat had “a lot of good tricks” to keep his audience entertained. Whether it was “UP-UP-UP with a fish” or “fun-in-a-box”, the Cat in the Hat knew a lot about that. While you won’t have to stand on a ball with a book in one hand and a cup in your hat to entertain the judges at the Contact Centre Management Group (CCMG) Industry Awards, a little bit of theatre and a pinch of originality can go a long way to making you stand out—not only in the  competition but in your career as well.

How time flies. It seems just the other day I was reflecting on the excitement, glitz and glamour around the BPESA and CCMG awards last year.

I was privileged to attend both these celebrations – BPESA’s at the CTICC in Cape Town and CCMG’s at Montecasino in Gauteng. These were evenings on which we got to celebrate not only the winners but the growing success of the South African contact centre industry.

Entering an award could be compared to Storytelling. The story you are conveying in the award entry is your story, your personal account of the work you do exceptionally well!

Now that the details of the awards are out it’s time for you to make the decision whether to enter or not.

Ask yourself “How can I not enter?”   It certainly changes the dynamics from the usual question “Why should I enter?”

With several years of successful Industry awards ceremonies behind them, the Contact Centre Management Group (CCMG) and the Business Process Enabling South Africa (BPeSA) have teamed up to host the only comprehensive professional Awards Gala in 2017.