2019 Contact Centre Industry Awards Launch

The 2019 CCMG Contact Centre Awards were launched this month in Johannesburg, KZN and Cape Town.

It is time to showcase the talent and brilliance that we have in Africa and what better platform to use than the annual Industry awards. Join us as we launch the 2019 industry awards and hear from our very new panel of judges as we share hints and tips to ensure a winning entry.

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Call for Judges

Core to the success of this initiative is a panel of enthusiastic, competent and passionate judges who are able to provide insight and create value in both the content of the online categories and assist with the interviews to find the winners.

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The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.

Tel: 010 003 0020

Tel: 021 856 3871