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The Force awakens: Nomination of Judges

We are looking for an chosen few who will help us form our council and strive to find the future Jedi Masters of our industry.

The contact centre industry awards have long been viewed as the pinnacle event of the year where the best of the best are recognised and celebrated. This year we are planning on pulling out all the stops and have started to work with the relevant stakeholders to review the categories, the submission and judging process and will be investigating how to leverage technology to innovate and enable a robust and valuable industry award process.

Core to the success of this initiative is a panel of enthusiastic, competent and passionate judges who are able to provide insight and create value in both the content of the online categories and assist with the interviews to find the winners.  

Judges will be required to:

  • Participate in the reviewing of drafting on the current and new individual and company categories which requires experience, subject matter expertise and diligence
  • Provide the time required to complete the first round of judging which is generally intense, requires time, sacrifice and the ability to work under immense pressure and tight timelines
  • Conduct face to face interviews and possible site visits which will require you to be in control of your own time and diary, be flexible and adaptable to change and have the ability and capacity to travel
  • Be available to finalists and entrants during and after the event to answer questions and provide feedback
  • Provide articles and material which can be used online, in all social media channels, in the newsletters and at events prior to and after the event
  • Attend the functions including the launch events and the awards evening

If you believe that you have what it takes to be a judge or you believe that someone in your company fits the profile and would love to participate please nominate them here:


Closing date for all nominations is Friday 9 February 2018

All nominations will be reviewed by the convening judge who will be responsible to co-ordinate all activities to ensure a successful 2018 industry awards. Recommendations will be shared with both BPESA and CCMG for approval. Successful candidates will be notified in writing by the 15th of February 2018

Do or do not – do not try