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Shoana Padayachee

SA truly has amazing talent in the form of its people, their creativity, passion and search for innovation and excellence. The judging process has reminded me of that and I am truly honoured and humbled by the opportunity to weigh in on recognising that talent.

I have been involved in the Service and Contact Centre industries, including BPO’s for around 18+ years and have worked through various roles ranging from Call Centre Agent, Project Manager, Learning and Development, Middle and Senior Management in Customer Experience, Sales, Service and Operations Contact Centres. The excitement of the Service Industry and the impact I have as a leader is what fuels the passion I have to live out my purpose; which is, making a difference in the lives of those I serve.