It’s so easy to enter the CCMG National Contact Centre Awards. Once you’ve provided a little information about who you are or what your company does, there are just a couple of questions to navigate before pressing submit. Here’s some advice to help you.
Share the categories internally and seek colleagues’ advice on the categories you should enter.
Decide which categories you want to enter. Think about your contact centre’s significant achievements and the people who have excelled. Play to your strengths by entering the most relevant categories.
If you’re unsure about the criteria for any category – call us on 021 856 3071 or email: info@ccmg.org.za
Ask for our advice if you need it! We are happy to talk through the categories with you to ensure that your nomination meets the criteria