The 2018 Awards finalists have been announced after a thorough judging process.
We take our hats off to our enthusiastic and passionate judges who have worked for hours on end to get through allthe entries. It has been another record breaking year with a lot of entries arriving at the 11th hour! The finalists will now havew to prepare for their Skype, Face to Face and Video submissions for the final judging process.
Well done to the finalists, we wish you the very best in the Galaxy, we will give you all updates as the Judges proceed.
Individual People Awards Finalists
Best Contact Centre Collections Professional
Fifi Speelman – Woolworths Financial Services
Ncebakazi Sikweza – Capfin
Sylvie Pather – First National Bank
Best Contact Centre Customer Service Professional
Lydia Scott – WesBank
Sinaye Lerato Dowse – Webhelp SA
Vanelee Du Toit – Webhelp SA
Best Contact Centre Operational Manager
Michelle Aanhuizen Aanhuizen – Webhelp SA
Wilma Gates – Capfin
Sivern Naicker – WesBank
Best Contact Centre Sales Manager
Stewart Mutukumira – O’Keeffe & Swartz
Joyce Ndlovu – O’Keeffe & Swartz
Constance September September – Webhelp SA
Best Contact Centre Sales Professional
Philisiwe Ndawonde – O’Keeffe & Swartz
Nkosana Phiri – O’Keeffe & Swartz
Masibulele Kulati – Capfin
Best Contact Centre Supervisor
Rajeshree Naidoo – MCS
Zaahier Noordien – DigiOutsource
Gideon Abbott Abbott – Webhelp SA
Best Contact Centre Support Role
Louren Du Plessis – ABSA Bank
Razeya Rassool – Callforce
David Lubisi – Woolworths Financial Services
Best Contact Centre Training Professional
Petunia Tshabalala – O’Keeffe & Swartz
Garrick North – WNS
Akshata Ravi – CCI South Africa
Best Workforce Management (WFM) Professional
Melissa Marnitz – Capfin
Chris Vale – CCI South Africa
Yunus Haroun Haroun – Webhelp SA
Company Awards Finalists
Best Captive Contact Centre
WesBank
Liberty
CAPFIN
Virgin Active SA
Best Domestic Outsource Contact Centre
Talksure
DSG
EC3
Best International Outsource Contact Centre
Mango5 Call Centre
CallForce
DigiOutsource
TalkTalk – CCI South Africa
Best Skills/People Innovation
Teleperformance
Careerbox
TalkTalk – CCI South Africa
Best Vendor / External Support
Absa Bank:
Energy at Work
Careerbox
TalkTalk – CCI South Africa
