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The Awards are Open!

The CCMG 2020 awards is upon us and the awards portal is now open

It is time to throw your hat into the ring and register to enter and show the world that you are the best of the best. Below are a list of both the people and company awards up for grabs and a reminder that you can enter as many as you believe you qualify for.


  • Best CC Collections Brand Ambassador (Agent)
  • Best CC Customer Service Brand Ambassador (Agent)
  • Best Contact Centre Sales Brand Ambassador (Agent)
  • Best Contact Centre Support Professional (Team Leader/Supervisor)
  • Best Contact Centre Operational Professional (Manager Customer Service, Sales or Debt Collection)
  • Best Strategic Professional (Senior Management Positions)
  • Best Contact Centre Information and Data Analytics Professional
  • Best Contact Centre Training Professional


  • Best Technology Innovation – Internal & External
  • Best skills/people innovation – Internal & External
  • Best Captive Contact Centre
  • Best Outsource Contact Centre

Now is the time to pull out all the stops, to challenge yourself and your team and demonstrate the way in which you surpass, excel and rise to the challenge.

Wishing you all the very best and I look forward to see who throws their hat into the ring.

For further information, please do not hesitate to contact us on




Telephone: 0100030020